**PLEASE READ BEFORE CONSIDERING COMMISSIONING US! THANK YOU!**
Quote Forms:
Quote Forms are an estimate of what your desired commission would be, but you are NOT obliged to continue on, nor does it mean that we have accepted your commission.
Do keep in mind that this is a QUOTE FORM REQUEST. If we accept your request, we will email you a confirmation and we will discuss it further. Quotes are only valid for Thirty (30) days from the date they are answered.
When sending in a quote, please fill out our form to the fullest. This form will only be available when quotes are open.
Commission Payments:
Here with Scrambled Egg Studios, if the price is over $150, we will take payment plans. Our payment plan process works as such: There is a NON REFUNDABLE 30% down payment of the original cost, then a required 10% per month afterward of the remaining amount until the commission is fully paid off. Once fully paid, we will begin the work on your desired item. Once we begin, we are allowed to refuse a refund. Your Item will only be sent once the payment is finished completely. We take PayPal at the moment but will be changing to Zelle with our next que.
REFUNDS:
Refunds do not count for the 30% deposit. Once a costume is complete, a refund is no longer available. If a commission happens to be canceled during construction, a refund will be warranted based on what work has already been done. This is calculated by hours worked on the suit and materials used. We hold the right to refuse a refund in full at our own discretion.
Work In Progress:
If you'd like to view work-in-progress photos, please join our Telegram Channel: https://t.me/joinchat/AAAAAE5bqzVHrNbpSzK6bA
We also have a Trello with our current que! If you'd like to check this out, click here
Warranty
All suits we make have a 90-day warranty from the date of shipping. If considering the warranty, please have the shipping post-marked within the 90 days, otherwise, fees may be applied to otherwise free services. The warranty includes, but is not limited to, holes or ripped seams, incorrect sizes of parts such as head, hands, and feet, and areas where adhesives fail. This warranty will NOT cover wear and tear, size of the body (since a duct tape dummy would have been used), self-inflicted damage, and incorrect sizing of parts of which the commissioner is accountable (for example, having size 8 shoes but requesting a suit with size 6 shoes, or giving improper body measurements and receiving a suit that's either too small or too baggy). Any outside modifications (that have not already been given the okay by us) voids the warranty and any adjustments/repair thereafter will require payment. You will receive confirmation and a schedule of when these fixes will be made. Please bear in mind there will be delays to fursuits outside of warranty. We reserve the right to void the warranty at our discretion.
Deadlines
Scrambled Egg Studios is a part-time job, therefore, we do not accept deadlines.
Shipping
The cost of shipping is not included in the quote (unless negotiated at the time of quote).
Shipping within the United States will be conducted by United States Postal Service Priority shipping with tracking. Expedited shipping will be at the expense of the commissioner. Please consider this if you wish to have your fursuit shipped in time for a convention.
International shipping is through United States Postal Service International Shipping with tracking.
The cost of shipping will be determined when your suit is boxed and weighed. It is required before shipping a suit out. This cost must be paid before the suit will be sent off.
Return shipping for repairs, adjustments, etc will be at the cost of the commissioner.
*We are not responsible for shipping damage to the package. Such as small box tears or letters*
Legality Disputes
Any legal proceedings or disputes must be settled within the state of California in the county of Ventura.
Thanks again, and we hope to work with you soon!